Privacy Policy

Effective Date: 17/05/2023

At Dongaroo Pty Ltd, we value & respect your privacy and are committed to protecting the personal information you share. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our auction-based website and participate in our services. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Act 2009 (Qld) (IP Act).

Please read our Privacy Policy below carefully. And contact us or call 1300 987 522 if you have any questions.

1) Information Collection and Use

We collect personal information to provide and improve our services, manage your account, and facilitate transactions.

The types of information we may collect include:

a. Registration Information: When you register for an account on our website in order to bid, we collect your name, email address, phone number, and other relevant information. This may be used for the following: For us to help you organise local delivery of your dongaroo tiny home, to request a quote to purchase, to request an invoice, or to be included in our subscriber or mailing contact list.

b. Payment Information: When you make a purchase or win at an auction, we may collect your payment information, such as your Bank BSB & A/c number, credit card details or PayPal information.

c. Contact Forms and Mailing List: When you use our contact forms or opt-in to our mailing list, we collect your name, email address, and any other information you provide.

d. Cookies: Our website uses cookies to enhance user experience, remember preferences, and track website usage.

e. hCaptcha: To protect our website from spam and abuse, we use hCaptcha, which may collect your IP address and other relevant data. You can read their privacy policy here: hCaptcha – Privacy Policy.

2) Information Storage and Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We retain your personal information for as long as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and provide you with services for as long as required. In the event of a security breach that compromises your Personal Data, we will promptly notify you by applicable law.

3) Information Sharing and Disclosure

We will not sell, rent, or share your personal information with third parties, except if required by law to disclose information to a legal request or to protect the rights and property of dongaroo tiny homes, our users, or the public.

4) Cookies and Pixels

Our website utilises cookies to deliver a better user experience, track website traffic, and offer social media sharing and liking functions. Additionally, cookies and pixels may be leveraged for advertisement services. You can choose to alter your browser settings to decline using cookies, though this may affect the full functionality of our website. Rest assured that your personal data (name, address, email address, etc.) is not collected within any cookie activity.

5) Your Choices

You have the right to update, or delete, your personal information by contacting us. You can also opt-out of our mailing list by following the unsubscribe instructions in any promotional email you receive from us.

6) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website, and we encourage you to review our Privacy Policy periodically to stay informed about how we protect your personal information.

7) Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, don’t hesitate to get in touch with us on 1300 987 522. By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.